All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
100.0 % uptime
Today
Inbound Mail Delivery Operational
90 days ago
100.0 % uptime
Today
Outbound Mail Delivery Operational
90 days ago
100.0 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
Customer Portals Operational
90 days ago
100.0 % uptime
Today
GTMaritime Dashboard Operational
90 days ago
100.0 % uptime
Today
GTMail4Crew Portal Operational
Partner Portal Operational
90 days ago
100.0 % uptime
Today
GTMailPlus Operational
90 days ago
99.98 % uptime
Today
Ship to Shore Delivery Operational
90 days ago
99.98 % uptime
Today
Shore to Ship Delivery Operational
90 days ago
99.98 % uptime
Today
IP Communications Operational
90 days ago
99.98 % uptime
Today
PSTN Communications Operational
GTDeploy Operational
90 days ago
100.0 % uptime
Today
GTReplicate Operational
90 days ago
100.0 % uptime
Today
GTSentinel Operational
90 days ago
100.0 % uptime
Today
GTeNOADPlus Operational
GTMail4Crew Operational
Platform as a Service Operational
90 days ago
100.0 % uptime
Today
Support Incident Management System Operational
90 days ago
100.0 % uptime
Today
Incident Management System Operational
90 days ago
100.0 % uptime
Today
Crowdstrike Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 28, 2026

No incidents reported today.

Jul 27, 2026
Session Processing - Delays
Resolved - We are pleased to advise that the issue has now been resolved.

The incident was caused by a capacity issue on one of our shore servers. This has been identified and resolved, and additional monitoring has been implemented to help detect and address any similar issues proactively in the future.

As part of the recovery process, it is possible that some messages may have been processed more than once. Vessels may therefore receive duplicate copies of some emails received between 09:50 and 10:10.

We apologise for any inconvenience caused and thank you for your patience while this issue was resolved.
Jul 27, 13:30 UTC
Monitoring - The issue has been identified and a fix has been implemented
We are currently monitoring recovery but see vessel connectivity returning to normal again
Jul 27, 10:28 UTC
Investigating - We are currently observing a slight delays in session processing, which may impact vessel connectivity.

As a result, we recommend allowing a longer interval between connection attempts. Please wait at least 15 minutes before retrying a connection to allow existing sessions to clear.

Mail continues to queue safely and will be processed as normal once sessions are completed.

Our engineering team is actively investigating and working to restore normal processing times as a priority.

We will provide further updates as more information becomes available.
Jul 27, 10:02 UTC
Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
GTMailPlus - Vessel Connections to GT Servers
Resolved - We are pleased to confirm full vessel connectivity is is restored as previously reported and all processing backlogs have cleared
This incident is now closed
Jul 16, 12:47 UTC
Monitoring - Further on this matter
Pleased to advise we have implemented a fix and vessel connections have now resumed.
A small backlog has built up during the incident whe our system is currently processing.

We continue to monitor the situation carefully
Jul 16, 12:16 UTC
Investigating - We are currently investigating an issue affecting GTMailPlus, which is causing delays in mail processing and intermittent connection difficulties for vessels.

Mail continues to queue safely and no messages are being lost

We are treating this as a high priority and will provide further updates as soon as more information becomes available.

We apologise for the disruption and appreciate your continued patience.
Jul 16, 11:32 UTC
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

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